If you would like to add a comment about your stay at Victoria House please email us at info@victoria-house.com. We would love to hear from you.
My wife and I visiteded Ambergris Caye, Belize last week for the first time. We relied on the internet and UTUBE videos for allmost all of our information.
There were several very interesting hotel/resort/villa choices available, all of which looked gorgeous on line. After spending a week on Ambergris Caye, and traveling extensively from the north to the south end of the island, we determined overwhelmingly that VICTORIA HOUSE is the ONLY resort that SURPASSED it’s advertisements on the internet- in fact, all the other resorts fell SHORT of their claims. It is hard to say what was the most rewarding aspect of our visit to Victoria House-the STAFF were very very personable and took a genuine interest in our every need and personal requests. The entire resort is IMMACULATELY maintained. Our room (#12) was just what we imagined it would be and more. The grounds including the landscaping, the beach, the pools, the dock, and even the FRONT ENTRANCE CURB APPEAL (which was next to terrible at other highly advertised resorts) was IMMACULATELY maintained.
We understand the occupancy rate is very high, and we can see why. We will definitely return to Ambergris Caye, and will stay at no other place than Victoria House
Thanks to all for the hospitality,
PS. Almost forgot to comment on the GREAT restaurant and the WONDERFUL air conditioning.
Larry & Kate
South Carolina
April 2012
Victoria House was without exception the best beach resort we have ever visited. The Staff is amazingly attentive, the food is simply divine and the grounds are so extraordinarily beautiful that it is hard not to daydream about our next visit. We particularly enjoyed the many personal touches; from the fresh flowers in the room everyday to retrieving my flip flops from the dive boat after it had left the dock! Thank you for making our 10th Wedding Anniversary a vacation to remember.
Michael & Kimberly
Marietta, GA
April 2012
The only way you could improve my experience at the Victoria House is to get someone to cover the Emergency Room for me so that I could come stay there more often and longer each visit. Once again I thoroughly enjoyed my stay at my favorite resort in the world, the Victoria House, San Pedro, Ambergris Caye, Belize. Wish I was there right now.
Michael
Starksville, MS
January 2012
My husband and I had a lovely time at your property. The food was excellent, surroundings were lovely and the staff very helpful, yet non-intrusive.
I travel frequently for business, so often have areas that I would suggest need improvement for hotels. I can’t think of anything to suggest for your property. It definitely met our expectations.
Lisa & Dan
Alberta, Canada
January 2012
I can’t tell you enough how impressed we were with your accomodations. The whole property was absolutely gorgeous and I’ve never received such great and friendly service. It seemed that anytime we asked for something, the most popular response was “of course.” We ate the majority of our meals at the hotel because the food was so delicious and came out perfect everytime. I would like to give special recognition to a few of your staff members who went above and beyond to make us feel comfortable and welcome; Carlos, Miguel, Julio, Jeremiah, Lelo and Tony. These guys had the perfect balance of friendliness and professionalism – having fun with us but still providing excellent service. Overall, we don’t have a single negative comment. We have already discussed coming back, and bringing a few more people with us. We also recommended you to someone we met in the airport who was looking to travel to Belize next year. Thank you for making our vacation so memorable and see you again in the future.
Brooke & Russ
South Carolina
December 2011
Trip was the best trip I’ve ever had and the reason is because of the Victoria House, Great people great service,
Luis and his knowledge of excursions was on par with perfection. Carlos, Gina, Miguel, Cesar, among others were top notch with service.
Best resort in Belize….the world in My opinion
Rick Gindoy
Kentucky, USA
July 2011
Just wanted you to know you run a superb vacation destination.
1. Very easy to understand packages / rates ( no surprises) – very well designed/thought through options/packages
2. Easy to work with reservations group out of Houston – very friendly and accommodating
3. MOST OF ALL – outstanding property and amenities – WOW – excellent location
4. OUTSTANDING staff – made us feel very welcome – the ENTIRE staff I congratulate and appreciate – everyone involved made the trip great
5. Palmilla Restaurant (and beach bar) offered delicious/elegant food (loved the all-inclusive breakfast/dinner option)
6. Staff took very good care of getting my wife and myself there from Belize City (Tropic Air connections/relationships are great) – no hassle
7. Excellent beach time – great
We will be coming back and I am telling everyone I meet about Victoria House (pointing people to your website and sharing my experience)
Keep up the EXCELLENT WORK
Scott J.
June 2011
Texas
We loved everything about your hotel. The people, the room, the pools, the beach….I could go on and on! It was small enough to feel intimate but big enough to have your own space! I can’t say enough about your hotel. Next time we come to Belize we will definitely stay at Victoria House!
Robert and Melissa
May 2011
Texas
We enjoyed every minute @ VH. It is one of the few times during our travels that our experience surpassed our expectations. Your staff is so friendly and thoughtful and came to know us so well that they could anticipate our wishes. Everyone was very nice and easy to talk with. We especially enjoyed Julio, Miguel and Shelby. The feeling we had of total relaxation is rare and very special. You have a terrific hotel and we’ll look forward to coming back.
Steve and Jan
April 2011
We just returned from Ambergris Caye and our stay at the Victoria House. Our stay there was one of the best vacation we ever had! The staff at the Victoria House was unlike any staff we’ve ever had the pleasure of meeting. They were very helpful, friendly and always going out of their way to provide us with a wonderful. memorable trip. I can’t say enough about the Victoria House and it’s attentive, accommodating staff. We stayed in a Casita for an entire week and it was great. I think if I was to return I would stay in a Casita again even tho perhaps the Plantation rooms may be bigger. The food in the restaurant was superb! We had two dinners there and several lunches in the grill.
I would recommend the Victoria House over and over again! The location was perfect as well! Thank you for an unforgettable trip to Ambergris Caye!
Donna & Ted
New Jersey
April 2011
My husband and I were at the Victoria House last week. I think this is our fourth visit. We come to celebrate our anniversary. I just want you to know that each time we come, it just gets better. I have never been on a vacation where you leave, and you feel like you are leaving family. The staff is just terrific.
We will continue coming as long as we can. I love swimming in the lap pool each morning and having massages on the beach. My husband loves the snorkeling trips and running on the beach. We both love the food and having a bottle of champagne at night while watching the sunset.
We have traveled to many places but the Victoria House is our favorite.
Thank you for all of your hard work.
Pam and Keith
Colorado
March 2011
Our thanks to everyone at Victoria House for a great stay! From Liz at reservations to the gentleman who dropped us off at the airport, you couldn’t have made our trip easier or more enjoyable. We’d especially like to thank Tony, Lelo, Carlos, Roxy, Gina, Julio, Miguel, Oscar, and Angie for making us feel at home and ensuring that our honeymoon was unforgettable. We look forward to many more visits over the coming years!
Melissa & Michael
February 2011
I very seldom answer requests for my opinion when we visit a hotel, but in the case of Victoria House, I feel compelled to respond. My husband and I were there for nine nights in February and the experience was excellent. It was our third stop in Belize and by far the best. Not only is your place beautiful, the beaches exceptional and empty, but your staff is some
of the best we have ever run across – and we have traveled all over the world. Particularly – Tico and Abi at the front desk. Carlos, Shelby and Roxy at the bar. They made our experience at your resort memorable. I don’t think anyone at Victoria House can even utter the word “no” – they catered to us in every way. We went snorkeling and deep sea fishing along with trips to San Pedro in our golf carts and lots and lots of relaxing at your wonderful place. I kept telling your staff that if they kept on being so nice to us, we might never leave. Finally, we had to go, but we will be
back and back and back…..many thanks for everything everyone did to make our stay so enjoyable. We loved every minute.
Edna & Michael
February 2011
Colorado
Victoria House definitely exceeded our expectations! My wife and I have traveled extensively and feel that you have the friendliest and most accommodating staff that we have ever had the pleasure of staying with – not to mention VH is an absolutely beautiful, relaxed hotel and by far has the best beach on Ambergris Caye! Thank you Jeremiah, Luis, Miguel, Francisco, Carlos, and everyone! We have already recommended VH to many of our friends. If we ever have the opportunity to return to Ambergris, it will only be with a stay at Victoria House!
Steve & Chantelle C.
Hello,
I just wanted to let you know what a wonderful time we had during our stay at the Victoria House last September 7 -11. The grounds were very well maintained and the room we had at the Casa Azul was just perfect. We also spent our last night in a cabana, which was just as cozy. What really made our stay so pleasurable, was the friendly staff on hand. They were all very helpful and prompt in fulfilling any requests we had. Marlon was especially helpful in giving us a tour of the grounds and checking in on us periodically to see if there was anything he or the staff could do for us.
The food and drinks at the beach bar were fabulous and we really enjoyed the pastries and baked goods every morning for breakfast.
Luiz in the dive shop was also helpful in arranging a snorkeling trip as well as a Tikal day trip.
Thank you to all the managers and staff that made our trip memorable. We have already decided to visit Belize and the Victoria House again this fall and have told all our friends about it. Thank you again and we look forward to seeing you soon.
CROMWELL S. B.
February 2011
Atlanta, GA
We had a wonderful experience at Victoria House. Javier, Roxy, Carlos & your entire team really took time to make sure we were ok & had all of our needs met. They made us feel like they truly cared about ensuring we had a great time. Javier took care of our wedding arrangements & we will treasure those memories always. He is amazing. Please thank him again for us.
Bridgette & Brandon W.
December 2010
Houston, Texas
My daughter, Caroline, and I had a GREAT stay with Victoria House last week. We were relieved to see you had set aside a room for us with a King bed and a separate twin, just what we were hoping for (and had requested), so thank you! The room itself was in immaculate condition, something that honestly surprised me, knowing how old your hotel is – so kudos for the wonderful job ya’ll have been doing maintaining the facility. In fact, I think the hotel is even nicer than it was nearly 20 years ago, the last time I stayed there. Your staff was all wonderful, smiles and greetings everywhere! Every question we had was quickly and courteously answered.
We were also very happy with the dive and fishing guides you booked for us. Rene & Jacinto Bradley were awesome and we can’t wait to dive with them again! Alberto Bradley made sure we had bent rods for a full 3 hours, a quite amazing and memorable fishing trip!
In all ways, we can’t wait to come back! I honestly can’t think of a single suggestion to improve your services. I would and will happily recommend VH to anyone I know who is considering going to Belize.
Chris M.
Bellaire, TX
November 2010
We stayed at Victoria House last week and had an amazing time! The service was excellent and everything was beautiful & relaxing. While there, we particularly enjoyed the frozen coconut mojitos that we were served, and would love to know the recipe. Would it be possible for you to send us your coconut mojito recipe, so we can try making our own back here in New York?
Thanks for a wonderful time in San Pedro!
Jonathan M. l & Jennifer G.
New York, NY
November 2010
Our first anniversary trip with you all was so perfect. Just as our wedding last year was also! We look forward to visiting you again soon!
Deb and Eric S.
November 2010
We had a wonderful time staying at VH – the staff is beyond extraordinary and, yes, we would definitely stay with you again.
Bruce B.
October 2010
Just wanted to thank you for the wonderful time I had while staying at the V.C. It had the most beautiful views, meticulously maintained grounds, and the best staff we could ask for. You guys helped our family have, hands down, our best vacation yet.I was so impressed with all the staff, how every person seemed genuinely interested in how our stay was going. The guys worked so hard for days to clean up the seaweed from the storm.I loved the town, the people, the food, and of course the amazing views. I hope to come and stay with you guys again in the future.
Craig G.
September 2010
My wife and I were celebrating our 40th anniversary with our family staying in the Casa Playa Blanca house. By far this was the most beautiful facility we have ever stayed. We have traveled all over Europe, Hawaii, Alaska, Eastern Caribbean, Mexico, and of course our home country the USA. Your staffs are to be commended on the excellent, beyond expectations, service and true concern for our wonderful vacation experience. The weather, a little tropical storm, did not stop us from experiencing your tropical paradise and quaint town with some of the friendliest and helpful people we have met. The snorkeling trip was one of our most enjoyable moments; I never thought I would pet a shark in the wild. My family and I would recommend your “Perfect Place in Paradise” to anyone wishing to have an experience of a lifetime.
Thanks again and look forward to come back in the future.
Gene & Lee G.
September 2010
We had a wonderful time and will be back. everyone was so sweet and attentive. I miss not just the place but the staff
Jeanette & Bob N.
September 2010
We always have a fabulous experience, our 3rd trip this year. It was terrific! Staff was wonderful, accommodations were amazing- it’s all good! Weather even held out pretty well. We will be back in November!
Kris L. A.
September 2010
My husband and I had an excellent stay with you at Victoria House this weekend. As always your staff are very welcoming and nothing is too much trouble for them. We have returned home feeling very relaxed.
We ate in your restaurant both nights and as always the food was excellent. I have a wheat and gluten allergy and I always find plenty of choice on your excellent menu.
We are living in Belize as my husband is serving here with the British Army and this was our fourth visit to Victoria House, it is my favourite place. I look forward to my next visit!
Kindest regards
Audrey R.
August 2010
I apologize for the late response but once the “real” world sets in, time gets away from the best of us! Let me say a few things about our stay at Victoria House:
1. It is now and will be where we will vacation. It was wonderful, from the moment we arrived at the local airport and all the time in between, it was wonderful.
2. Your staff is very talented, gracious, professional, friendly and fun!
3. No matter which room you stay in, the rooms are appointed for luxury and comfort.
4. The bar is a blast!
5. Luis does a superb job of booking the right people for us to enjoy our outings with, especially the snorkeling adventure.
I look forward to our next stay at Victoria House. We wish you continued success.
Felicia and Kerry K.
August 2010
Our stay was absolutely amazing! Everything was perfect! We will be back!
Alexandra D.
July 2010
Thanks to everyone at Victoria House for a perfect vacation! My wife and I were guests at Victoria House in the early eighty’s and we returned 26 years later and enjoyed an absolutely wonderful week long stay. Everything and everyone at Victoria House was amazing!!! The food, service, and the attentive staff made our vacation one of the best we have ever experienced!
Our daughter who is 17 years old and her friend also 17, had a fantastic time as well! We have traveled extensively for about 30 years, to many parts of the world. After 26 years we expected allot of changes, however we were surprised that not much had changed.The people, staff, and management faces have changed, but their outstanding commitment to make our stay the best it could be, hasn’t changed! We will return soon! We live near Houston, Texas and within a couple of hours we can be sitting on the beach at Victoria’s enjoying our own “Little Slice of Heaven” !
Thank you, Thank you, Thank you!
Paul, Michele and Lindsey
Houston, Texas
July 2010
My wife and I stayed with you in June and the Victoria House is, hands down, the BEST place we have ever stayed. The service was Amazing (a special thank you to Julio and Miguel) the food was delicious, the room was very comfortable and the resort is incomparable.
We drove around the Island in a golf cart and we could not believe how superior the Victoria House was to everything else. The Resort is truly 5 Star in Paradise and we have been telling everyone to go to San Pedro and stay with you. We are even planning our return trip and we will definitely book with you again.
After our stay in Belize, we went to Antigua and had the pleasure of staying at the Casa Encantada and we were even upgraded to a suite! Both places are amazing.
Thank you again for making our Honeymoon a vacation we will never forget.
Sincerely,
Tim and Charisse
June 2010
To the Most Wonderful Staff ever – the Victoria House Crew!!! You all rock.
My stay at Victoria House was outstanding – all the guests, those that stayed at VH and the guests that were only attending the wedding was very pleased and thrilled with their experience at VH.
The service and attention that we received is incomparable and second to none. Lets see – there is Angie, Miguel, Justin, Oscar, Jordana, Marlon, Gloria and Julio to name a few that was always willing to assist in which ever way they can with a friendly smile and cheery disposition. We love them all. Javier Williams and Oscar did an outstanding job with both the rehearsal dinner and the wedding day set-up. Javier you are outstanding in putting all the pieces together.
I can only say that everyone we have shown pictures to want to go to Victoria House and some of the visitors are already planning to go back next year. Please continue to keep the outstanding service and accommodations you provide and it truly makes visitors feel at home when the same staff is there to greet you year after year. Miguel recognized my mother from a previous trip she made in 2007 – how special is that? Angie is the same – she was there last year when I visited.
It would be remiss of me not to mention the food and that too was delicious and well prepared and presented. The chef(s) is awesome. There is absolutely not a single complaint from us and look forward to the next time at Victoria House.
Rhona S.
Altadena, CA
May 2010
When we arrived, our house had no power (not the fault of Victoria House). The staff and management did everything in their power to make my family as comfortable as ever, including my handicapped mother. Early the next morning, the staff had manufactured and installed ramps so that she was able to access every part of the resort. Everyone at Victoria House was extremely helpful and courteous and we all felt comfortable and happy. I can’t tell you how much we all enjoyed the stay and hope to be back soon. Thank you to everyone, including Miguel, who was always ready to give us a hand.
I was also lucky enough to ask my now fiance to marry me in front of the green kayak in front of the dive shop. Now, we’ll be planning our honeymoon. Thanks again for all the help and attention.
Jay M.
Fairhope, AL
March 2010
Very truly yours,
John T.
Dallas, Texas
March 2010
My husband and I were at the Victoria House last week. I think this is our fourth visit. We come to celebrate our anniversary. I just want you to know that each time we come, it just gets better. I have never been on a vacation where you leave, and you feel like you are leaving family. The staff is just terrific.
We will continue coming as long as we can. I love swimming in the lap pool each morning and having massages on the beach. My husband loves the snorkeling trips and running on the beach. We both love the food and having a bottle of champagne at night while watching the sunset.
We have traveled to many places but the Victoria House is our favorite.
Thank you for all of your hard work.
Pam and Keith
Colorado
March 2010
