Policies

Changes & Refunds – Individual Bookings HIGH/LOW SEASON

  • One night deposit required at time reservation is confirmed
  • Full pre payment due to US reservation office 45 days prior to arrival
  • 90 or more days prior to the date of arrival at Hotel Full Refund
  • 60 to 90 days prior to date of arrival at the Hotel Forfeit 25% of deposit
  • 45 to 60 days prior to date of arrival at the Hotel Forfeit 50% of deposit
  • Less than 45 days prior to date of arrival at Hotel No Refund

All cancellations will be charged a $25 handling fee.

Changes & Refunds – Individual Bookings PEAK SEASON

  • Three night deposit required at time of confirmed booking Non refundable
  • Full pre payment due to US reservations office 90 days prior to arrival. Non refundable
  • Five night minimum stay required during PEAK season only

Policies

  • Please add 19% tax and service charge to all rates
  • Additional person (all rooms): $35.00 per night
  • A deposit is due upon confirmation of your reservation. If you wish to pay by check, it must reach us within seven (7) days of booking.
  • There will be no refunds within the cancellation periods due to airline delays, strikes, political unrest or Acts of God., including hurricanes.
  • Trip Cancellation & Interruption Insurance is recommended and can be purchased through our US reservations office.
  • Victoria House Reservations accepts the following credit cards: American Express, MasterCard, Visa and Discover; All of these cards are also accepted at the resort

Optional Meal Plans

  • MAP, breakfast and dinner $60.00 P.P.++ Children 10 and under $30.00 P.P.++
  • FAP, breakfast, lunch and dinner $80.00 P.P.++ Children 10 and under $39.00 P.P. ++
  • Breakfast Daily $20 P.P.
  • Meal surcharge applies for holidays: Thanksgiving Day, Christmas Eve and Day, New Years Eve

Please add 23.5% tax & service charge to meals