CANCELLATION POLICIES

Luxurious Accommodations on Ambergris Caye

White sand beach at Victoria House Resort and Spa, Belize

Thank-you for considering Victoria House Resort & Spa for your Belizean beachfront getaway!

Please see below for details on our cancellation policies.  We want to ensure that our guests have a relaxing experience, so please don’t hesitate to contact us should you have any questions.

COVID-19 Flexible Cancellation Policy

We know that times are unpredictable, and that more flexibility is needed when making travel plans.

Our new Flexible Booking program allows you to cancel new and existing reservations without penalty up until 30 days prior to arrival.

In addition, guests can now modify the dates of all new and existing reservations up until 24 hours of arrival!

Click here for full terms & conditions »

Cancellation Policy (High & Low Season)

  • A one-night deposit is due at time of booking.
  • Full balance is processed 45 days prior to arrival and is non-refundable.
  • Cancellation 90 or more days prior to the date of arrival at Hotel – full refund.
  • Cancellation 60 to 90 days prior to date of arrival at the Hotel – forfeit 25% of deposit.
  • Cancellation 45 to 60 days prior to date of arrival at the Hotel – forfeit 50% of payment.
  • Cancellation less than 45 days prior to date of arrival at Hotel – no refund.
  • All taxes and rates subject to change.

Cancellation Policy (Peak Season)

  • A three-night non-refundable deposit is due at the time of booking.
  • Full balance is processed 90 days prior to arrival and is non-refundable.