Guest Testimonials

Best accommodations on the island for a couple looking for a relaxing and luxurious stay! 😀 - Everything was perfect at the Victoria House! The staff was super friendly. The food was excellent. The location is amazing! You never have to leave if you don't want to. With that said, it's nice to go an experience other aspects of the island, but have a beautiful and quite place to come back to.

I loved everything about Victoria House! I will definitely be back. The grounds are beautiful. The staff was amazing! Spa and food were exceptional (especially the octopus tostadas)! No complaints! I just wish I had stayed longer! | Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Victoria house was amazing! The staff was very friendly and the food was so good. The beach was also amazing and you could access activities from their ocean dock very easily. | Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic stay in 2 bed luxury villa 2 bed luxury villa for 4 nights - faultless. The rooms were spacious and comfortable, breakfast lunch and dinner all very good. Service was impeccable with staff really going the extra mile to ensure every need was catered to. Concierge on WhatsApp really helpful with restaurants and taxis. Everyone was friendly and professional. Attention to detail and cleanliness around the resort was excellent. We hired a beach buggy a couple of days and also took the complementary bikes out which was fun. The pools were both really nice and although the hotel was quite full it didn’t ever feel crowded. Good location about 10 mins south of town in a buggy.

Great resort! | Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely stunning property with the most attentive staff. The food was incredible for breakfast lunch and dinner. The tacos Gobernador were delicious. I can’t wait to come back. | Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Impeccable staff, beautiful well appointed rooms, blissful location, excellent food Impeccable staff, beautiful well appointed rooms, blissful location, excellent food. Your resort had everything we were looking for to explore Ambergris Caye. The restaurant quality exceeded our expectations, but the prize winner was the friendly, professional staff.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond my expectations The most beautiful and stress free vacation I have ever had! The staff was so friendly and helpful! The grounds were immaculate, the Casita was cozy and clean. I will be back next year with more friends and family!

A wonderful stay What a lovely hotel! We spent a splendid 5 days here. It’s so peaceful and relaxing in a very beautiful environment, the lush green vegetation contrasting wonderfully with the turquoise of the Caribbean Sea. The staff are very engaging, unfailingly polite, cheerful, welcoming and charming. It is almost unfair to single out a particular member of staff, but Jeremiah the restaurant manager was such a joy, always ensuring we had the best possible experience.

We had a 2 bedroom 2 storey infinity suite, sleeping 4 people. The accommodation is not equally distributed. The first floor has a very large bedroom with a comfortable seating area, walk in wardrobe, a very generous bathroom with two sinks and two terraces. The ground floor has the kitchen/sitting room, resulting in a rather small double bedroom and very small bathroom. Both floors have terraces front and back.

The accommodation was spectacularly clean and well maintained. Beds and pillows were super comfortable and there was good outside furniture on all 4 terraces. The common areas of the hotel and grounds were immaculately kept and the maintenance team responded very quickly when any repair was needed. The reception staff were always on the front foot, super speedy in their responses and wholly reliable in their arrangements. We were very well looked after.

The spa treatments were truly excellent. Food was very good, though portions were rather large for our European appetites. There were some fun beach games, ladder golf and cornhole were our favourites.

We left feeling very relaxed and happy.

Extraordinary Place and People Truly wonderful place. Incredibly warm, attentive staff, beautiful property, great food and drinks. Lots to do if you want it. We fly fished, reef fished, and had a special BBQ on a secluded beach. We missed diving because of unusually strong winds. We truly enjoyed ourselves and would come back in a minute.

As a first time solo traveler I had some reservations about staying in a resort that’s so frequently described as romantic. I simply can’t express how much this gorgeous place and the wonderful staff exceeded my expectations. I was lucky enough to be upgraded and really appreciated the additional space although all of the rooms looked fantastic. The resort is immaculate with really comfortable places to chill out. The dining at the resort was extremely good as well and of course the views are phenomenal. But the differentiator, as so many reviews state, is the incredibly friendly warm and knowledgable staff. I’m very late writing this review and feel bad that I don’t remember the names of the folks who were especially kind and helpful. But I want to say thank you for making my vacation truly special. | Liked: Cleanliness, staff & service, amenities, property conditions & facilities